Conflict Resolution in the Healthcare Setting
Presented by Tonya Miller
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Video Runtime: 12 Minutes, Learning Assessments: 2 Minutes
This course describes the five levels of conflict resolution and their usefulness in customer service in healthcare.
This course describes the five levels of conflict resolution and their usefulness in customer service in healthcare.
Meet your instructor
Tonya Miller
Tonya Miller, a national speaker, author, and founder of TYM Coaching, is deeply committed to personal growth and developing strong leaders. With over 25 years of executive leadership skills and a Ph.D. in Leadership Studies, Tonya combines real-world experience with academic expertise. She tailors her coaching programs to…
